Revenue Cycle Management
We support your practice across the full revenue cycle, helping ensure services are documented, coded, billed and collected accurately, so revenue is not lost to preventable errors and delays.
From patient access to payment recovery
Front-End
Patient access
- Patient registration
- Insurance eligibility and benefits verification
- Authorization-related processes
- Patient communication on insurance and billing
Mid-Cycle
Documentation and claims
- Documentation review for completeness, accuracy and medical necessity
- Coding-related documentation review
- Charge capture
- Claim preparation, submission and follow-up
Back-End
Payment and recovery
- Denial management and rejection resolution
- Payment posting
- Accounts receivable follow-up
- Identifying billing discrepancies
Support for the programs that are easy to get wrong
CCM, RPM and RTM
Billing and operational workflows for Chronic Care, Remote Patient and Remote Therapeutic Monitoring programs.
Cognitive Billing
Documentation review for cognitive assessments, care planning and cognitive care management services.
Provider and Payer Liaison
Coordination with providers, clinical teams, coding and billing departments and payers to resolve claim issues.
- Primary Care
- Urgent Care
- Wound Care
Other ways we can help
Every practice is different. Our services can be used individually or combined into a support model that fits your providers, specialties and workflows.
Want fewer preventable denials?
Tell us about your practice and billing workflow, and we will show you where Masscare can help.